Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
Impact Call Centre
Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre. Impact Call Centre provides call centre solutions for companies that require outstanding complex or simple customer service and expert inbound and outbound sales. But we do more than that; we also nurture your customers as if there were our own and we believe in world class services every step of the way. Talk to us or even better visit! You�ll be glad that you did.
Impact Call Centre work with national companies and organisations operating in a wide variety of industries from health and lifestyle products, manufacturing companies offering product support, and telephone booking for services to name but a few. If your business requires high quality, professional call centre services from a company that would reflect your commitment to world class service then we would love to speak to you. Alternatively, why not make an appointment to visit our premises in Hampshire to see first-hand what an exceptional call centre operation looks like in action!
Our contact centre services are highly professional, cost effective, flexible and scalable. Impact Call Centre are PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, which shows our commitment to, and understanding of, the importance of credit card and data security at the very highest levels.
We are passionate about delivering call centre services of the highest quality with a �can-do"? approach 24 hours a day, every day!
Why choose Impact?
� Knowledge, investment, attitude and experience.
� IT driven.
� Adaptable partner who will add value to every project.
� Scalable resources and dynamic service.
�To achieve excellence we believe in world class service every step of the way.�
Cymphony
Cymphony is an outsource contact company, with a focus on supporting businesses of all sizes to grow by keeping them connected to their customers. Our team have handled more than 4.5 million calls and have spoken for 8.7 million minutes, so we�re really well positioned to handle your customers' needs.
Based in Crewe, but operating throughout the UK, we provide call answering, webchat, admin and PA services to builders, hairdressers, energy suppliers, physiotherapists, tutors, vets, even umbrella manufacturers. In fact, you'd find it difficult to find a sector we don't work in, where keeping connected is key to success.
We obsess about our clients and their customers. Everything we do starts with a customer need and works backwards from there. By working this way, we believe we're able to offer a service which is second to none.
From the outset, we take the time to understand our clients and their businesses and we use this knowledge to create services that work brilliantly. No one-size-fits-all products. No cookie-cutter solutions. This is about delivering a world-class service which fits around the way our clients want to do business.
With a keen focus on the future, in 2020 Cymphony became the first company in their field to achieve a net-zero carbon status.
Pocket Receptionist - Telephone Answering & Live Chat Service
Professional and cost effective telephone answering & managed live chat service with real receptionists answering your calls in real-time.
Guarantee your customers always talk to a real person and free up your time.
With Pocket Receptionist you can improve your customer service & reduce costs by using a telephone answering service.
Pocket Receptionist can...
* Cover your reception
* Provide customer service
* Deliver fantastic PA services
* Take orders from your customers
* Take messages from your customers
* Be your overflow during busy periods
The Telemarketing Company
The Telemarketing Company is one of the UK's biggest B2B outbound telemarketing agencies.
We're agile, driven and have deep expertise in making voice contact effective and compliant, making us an ideal partner for challenging SMEs and for Enterprises
Founded in 1990 and based on the Brighton sea front, we're trusted to be the voice of many of the world's leading organisations. We have an unrivalled track record of providing high quality sales lead generation, new business appointment setting, Inside Sales, Inbound call handling and lead management, data enhancement and market research. We work in English and a wide range of other languages using our multi-lingual team.
With 200 seats and trained, salaried agents we can deliver high quality results at any scale. ISO9001, ISO 27001, ISM, MRS, IQCS, AITS, FCA, DMA, TPS and IIP Silver Standard accreditations underpin compliance, best practice and high quality results.
K Q Consultants Ltd
KQ Consultants (KQC) is a UK based private company providing consultancy services to Money Transfer Operators around the world since 2015.
As a team we are enthusiastic and passionate about producing and managing business for our clients, achieving this through our own highly experienced and skilled consultants who have tremendous business intuition. Our team consists of experts from Money Remittance industry with years of knowledge as an advantage in delivering and producing qualitative labour. We specialize in providing several beneficial services for your company such as:
Compliance Services
Business Development
Business Process Outsourcing (BPO)
System Platform Services
Accounts Management
Customer Care Services
To be able to offer and extend our services internationally we have the finest team located at different parts of the world. Our main Office Headquarters is located in Sheffield (UK) with presence in France, Spain and Pakistan.
